Holiday Shipping, Christmas Models, and More
Hey Kickstarter backers,
Here's some great holiday news! Last weekend, all M5 3D printers bound for the US, EU, UK, and Canada were delivered to local logistic suppliers—which means they're ready to ship to your home. We haven't forgotten about our other backers either—your packages are on the way to your local warehouses.
We know that you may have questions, so we've answered some of the most common ones.
Q: Which company is shipping my M5 to me?
A: We've updated the local logistics companies we shared in our previous blog. Take a look:
Q: Howdo I get my tracking number?
A: First, we're very sorry that we didn't provide this initially. If you didn't receive a tracking number from your local carrier, reach out to our Support Team. We'll respond within 24 hours.
Q:Which deliveries will be prioritized?
A: We strictly follow the backer order number when processing orders. We are unfortunately unable to control exactly when deliveries happen once they're shipped to local warehouses, but be rest assured that all orders with confirmed addresses should be delivered within a few days.
Q:Is shipping still on track?
A: For most orders, we are on track with the original shipping plan—some M5s even arrived early. The exact delivery time does depend on local suppliers, weather, customs, and other factors. If you have concerns, please contact our Support Team for an update.
Unbox and Share
You know the feeling when you get a package. That thrill of excitement and the eagerness to quickly open it. We love that feeling, too, and that's why we want to see your reaction when you unbox AnkerMake M5. Snap pictures or create a video and tag it with #M5Unbox.
Here's an unboxing video we made:
Print Some Holiday Decorations
The holidays are almost here, and you can print some festive models to help get your workspace and home feeling a bit more like Christmas.
These four new models are available via OTA on Friday.
We hope you enjoy your M5, and remember M5 comes with a 12-month warranty and hassle-free customer service. If you ever need anything, email us at support@ankermake.com. We'll respond within 24 hours.
Keep Making,
The AnkerMake team
